"Precinct Security is often the face of the precinct. It is an integral part of your delivery of customer service, public safety and protection of reputation. ACES understand that precinct security is much more than just asset protection and successfully strives to be a proud service partner representing our clients. "
- Leni Ison, Contracts Manager.

ACES specialises in delivering quality managed comprehensive Security, Ranger and Related Services to public precincts and facilities within corporate, government, business and private sectors.

Security officers, whether overt or understated, are often the first point of contact with the public. They therefore become an integral part of your team. ACES recognise this. Our people, systems and philosophy are entirely about representing you in the best possible light.

ACES has an inherent understanding of the requirements of successful operational performance in this niche area based on 25 years of specialisation in public interface (customer focussed) security service. Excellence in professional staff is the foundation of our service success (great places demand great people).

Scope of Services Offered
See an overview of our complete range of capabilities for all services here

• Contract Security Services
• Event Security
• Crowd Management Security
• Traffic Management
• Public Safety and Crowd Mgmt Services
• Risk Management Services
• OH&S Services and Systems
• Uniform Supply
• Training

Key Contracts
Key contracts for Precinct Security & FOH Staff include:

• Sydney Olympic Park Rangers,
• Sydney Olympic Park Visitor Services Staff [Information Services and Operational Services] - non security,
• Sydney Harbour Foreshore Authority Rangers,
• Centennial Parklands Ranger Security,
• The Entertainment Quarter Security
• Luna Park Security

• Provides dedicated, responsive, available and senior contract representatives on call to respond to client requirements.
• Australian Standard compliant quality management systems applied to service delivery including contract management and compliance, and HR management.
• ACES integrates enterprise wide public safety, risk management, environment and occupational health and safety within security services. Proven compliance with key industry guidelines, Australian standards and regulatory requirements to our niche operations.
• Stringent HR quality requirements from recruitment through operations and professional development, including superior customer service capability.
• Superior staff qualification levels and comprehensive training programs. (see employee qualifications below)
• Training is managed via ACES VETAB registered training department and is delivered by accredited and licensed instructors responsible for executing venue specific competency requirements
• Support infrastructure including accredited Grade 1A Control Room

• Security services
• Risk management
• Crowd management
• Workcover OH&S
• Fire safety
• Emergency management
• SEINS
• Entertainment operations