ACESGroup is seeking an innovative Security Contract Manager to oversee a high-profile multi-site visitor services contract at Greater Sydney Parklands.
This isn't your typical security role. We're a technology innovation company with a high-tech guarding division, and we need an experienced and visionary leader who can blend operational excellence with strategic thinking to deliver exceptional outcomes for our clients.
You'll be the strategic bridge between our clients and operations – driving performance, building lasting partnerships, and leading teams to deliver world-class security services.
Working closely with senior stakeholders and Service Managers, you'll have genuine autonomy to innovate, improve processes, and influence how security is delivered at complex high-visitation public places.
Work Schedule: Monday to Friday with on-call after-hours responsibility.
Key Responsibilities
- Drive Strategic Client Partnerships – Build and maintain high-level stakeholder relationships, positioning ACESGroup as a trusted security advisor.
- Lead with Innovation – Champion new approaches to security delivery, leveraging our cutting-edge AI-enabled platforms and vision analytics.
- Deliver Operational Excellence – Oversee security operations including visitor services, asset protection, access control, crowd management, and major event activity.
- Develop High-Performing Teams – Lead, mentor, and develop operational teams of 20+ personnel across single or multiple sites.
- Shape Service Delivery – Collaborate with clients to align operational strategies with their evolving needs and expectations.
- Ensure Compliance & Quality – Maintain rigorous standards across reporting, correspondence, and contractual obligations.
What Makes You Stand Out
Strategic Mindset
- Proven ability to think beyond day-to-day operations and contribute to long-term contract success
- Experience translating client needs into innovative service solutions
- Strong commercial acumen with a focus on value creation.
Leadership Excellence
- Minimum 3 years' management experience leading teams of 20+ personnel
- Natural ability to inspire, develop, and retain talent
- Confident operating autonomously while maintaining strong collaboration.
Stakeholder Expertise
- Demonstrated success managing senior client relationships in complex environments
- Exceptional communication skills with the ability to influence at all levels
- Experience working in fast-paced, high-volume, client-facing environments.
Technical Competence
- Current NSW Security Licence (1A) – 2A highly regarded
- Strong rostering, workforce planning, and operational coordination capabilities
- High-level computer literacy and comfort with technology platforms
- Deep knowledge of compliance, legislation, and regulatory requirement
Essential Requirements
- Current NSW Security Licence (1A)
- Current First Aid and CPR Certificate
- Current NSW RSA Card
- Full NSW Driver Licence.
Qualifications (or willingness to obtain with our support)
- Certificate IV in Security Risk Management
- NSW Security Licence 2A
- Traffic Control and Traffic Management Plan certifications
- White Card, Fire Warden, and Chief Warden certifications
About Us
ACESGroup are a leading national provider of security services to a large portfolio of public and private facilities. We are an established, respected and reputable business with more than 40 years’ experience partnering to provide security services to a diverse range of industries and facilities.
Our team members keep people and places safe in commercial facilities, public precincts, education institutes, aviation facilities, parklands, technology precincts and major recreation venues.
At ACESGroup, we aim to be the industry leader where we don’t just offer jobs, we offer long term careers.
How to Apply:
If you are ready to join a dynamic team with a company that truly values your contribution, then Apply Now! You can also get in touch for a confidential chat with our Recruitment Team on (02) 96997711.
ACESGroup is the 2022 and 2023 recipient of the Australian Security Industry Awards for Excellence in Gender Diversity!
ACESGroup is an equal opportunity employer, committed to all forms of workforce inclusion and diversity. We encourage all applicants to apply, with successful applicants subject to a range of background, police, medical and reference checks.
ACESGroup do not accept referrals from recruitment agencies.
