What We Offer
- Full-time, permanent roles in high-profile locations.
- Paid meal breaks, uniforms, and a structured mentorship program.
- Access to industry-leading training and upskilling through our internal RTO.
- A chance to work with a dynamic and supportive team in a fast-paced environment.
The Role
As a Security Control Room Operator, you’ll be at the heart of our operations, ensuring safety and smooth coordination across sites. Your responsibilities include:
- Comprehensive Surveillance: Monitor activities across Sydney’s best venues using state-of-the-art CCTV systems, identifying potential risks or security concerns
- Incident Management: Lead responses to security breaches, emergencies, and alarm activations, coordinating resources to resolve situations effectively
- Team Leadership: Support and direct security teams, ensuring all actions are executed in alignment with standard operating procedures
- Communication Excellence: Manage high volumes of communication, ensuring timely responses to client, public, and internal inquiries
- Data Accuracy: Keep detailed and accurate security logs, incident reports, and operational records
- Access and Equipment Control: Oversee secure access to facilities and ensure the proper use and maintenance of security equipment.
This role is ideal for someone who thrives in dynamic environments, can multitask under pressure, and has a passion for delivering top-tier security services.
About You
We’re seeking individuals who:
- Hold a valid NSW 1A Security Licence (minimum 12 months).
- Have some experience in a control room environment (9-12 months).
- Bring excellent communication and problem-solving skills.
- Are committed to working a 24/7 rotating roster.
Additional qualifications:
- First Aid and CPR (current)
- Responsible Service of Alcohol - RSA (current)
- White Card (or willing to obtain)
- Traffic Control and Implement Traffic Management Plan certificates (or willing to obtain)
- Fire Warden (or willing to obtain)
- Full NSW Drivers Licence
- Working With Children Check.
Not fully qualified yet? We can help! Our internal RTO supports your professional development.Your next opportunity is here. Apply now and take the first step towards a rewarding career!
About us
ACESGroup are a leading national provider of security services to a large portfolio of public and private facilities. We are an established, respected and reputable business with more than 40 years’ experience partnering to provide security services to a diverse range of industries and facilities.Our team members keep people and places safe in commercial facilities, public precincts, aviation facilities, education institutes, hospitals, parklands, technology precincts and major sporting & entertainment venues.At ACESGroup, we aim to be the industry leader where we don’t just offer jobs, we offer long term careers.
How to apply
If you are ready to join a dynamic team with a company that truly values your contribution, then APPLY NOW! You can also get in touch for a confidential chat with our Recruiters on (02) 9699 7711.
ACESGroup is the 2022 and 2023 recipient of the Australian Security Industry Awards for Excellence in Gender Diversity!
ACESGroup is an equal opportunity employer, committed to all forms of workforce inclusion and diversity. We encourage all applicants to apply, with successful applicants subject to a range of background, police, medical and reference checks.
ACESGroup do not accept referrals from recruitment agencies.
