We have an exciting opportunity for a proactive, adaptable leader to join our team as a Security Services Supervisor / Relieving Site Manager based across multiple locations.
In this role, you will gain exposure to multiple sites, learning their operations, and stepping in to relieve Site Managers as required. You will work closely with Service Managers to support teams, ensure client satisfaction, and maintain smooth operational delivery.
This is a fantastic opportunity for someone who thrives on variety, enjoys problem-solving, and is eager to develop their leadership skills across different environments. You will be a key part of ensuring our services run seamlessly, helping teams succeed, and maintaining high standards of compliance and client engagement.
Key Responsibilities
- Support Site Managers by stepping in to oversee operations across multiple sites as required
- Learn the ins and outs of multiple locations to ensure consistent service delivery
- Proactively manage staff, schedules, and rostering to meet client expectations
- Maintain strong internal and client relationships, escalating issues and feedback efficiently
- Oversee all aspects of security and operational activities, including asset protection, access control, and crowd management in line with client requirements
- Prepare accurate reports, correspondence, and operational updates within set timeframes
- Support the implementation of policies, procedures, and continuous improvement initiatives
- Work independently or lead a team in the field, depending on site needs.
Skills & Experience
- Security Licence (NSW 1A)
- First Aid and CPR Certificate (current)
- NSW RSA Card (current)
- Full NSW Driver’s Licence
- Previous experience in a supervisory or relief management role preferred
- Experience in rostering, planning, and team coordination
- Strong stakeholder management skills
- Thorough understanding of compliance and regulations
- Comfortable working in fast-paced and dynamic environments
- Strong computer literacy, including Microsoft Office
- Proactive, adaptable, and ready to hit the ground running.
Mandatory Qualifications (willing to obtain)
- Certificate IV Security Risk Management
- Traffic Control and Implement Traffic Management Plan certificates/cards
- White Card
- Fire Warden
- Chief Warden
ACES will assist suitable candidates in obtaining the necessary qualifications via our internal RTO.
What ACESGroup Offers
- Be part of an organisation that utilises smart technology, digital platforms, and data-driven systems to support and empower our people
- Be a part of our newly registered and first off Diploma in security technology starting in mid-2026
- Paid administrative hours
- Exposure to Sydney’s best events, venues, and facilities
- Career pathways and leadership development opportunities
- Comprehensive training and upskilling via internal RTO
- Opportunity to gain multi-site operational experience
- Attractive employment conditions in a growing, supportive company.
About Us
ACESGroup are a leading national provider of security services to a large portfolio of public and private facilities. We are an established, respected and reputable business with more than 40 years’ experience partnering to provide security services to a diverse range of industries and facilities.
Our team members keep people and places safe in commercial facilities, public precincts, education institutes, aviation facilities, parklands, technology precincts and major recreation venues.
At ACESGroup, we aim to be the industry leader where we don’t just offer jobs, we offer long term careers.
How to Apply
If you are ready to join a dynamic team with a company that truly values your contribution, then Apply Now! You can also get in touch for a confidential chat with our Recruitment Team on (02) 96997711.
ACESGroup is the 2022 and 2023 recipient of the Australian Security Industry Awards for Excellence in Gender Diversity!
ACESGroup is an equal opportunity employer, committed to all forms of workforce inclusion and diversity. We encourage all applicants to apply, with successful applicants subject to a range of background, police, medical and reference checks.
ACESGroup do not accept referrals from recruitment agencies.
