ACESGroup specialise in the provision of personnel for public interface and safety roles. We have the ability, experience and resources to cater for small security placements, long term contracts and large scale operations across public precincts, parklands, multi-purpose facilities, entertainment venues, sporting arenas and events.
ACES is Australia’s pre-eminent security service provider, with 30 years of experience and a proven track record in all areas of facility and event operations. Our people, approach, systems and connected technology ensure the delivery of professional security solutions integral to customer experience and safety.
Visitor Services Security and Security Rangers
Our specialist Ranger and Visitor Services are the perfect contract solution for government and business involved in facilities management, delivering enhanced visitor experience and safe guest environments across public and private precincts.
Providing to multiple government agencies has been achieved by demonstrating conformity with stringent criteria for all aspects of our business operations. This is supported by our advanced quality safety and environment management systems (and SAI Global certified).
Understanding crowd management and progressively responding to crowd behaviour is integral to our service provision. We seamlessly integrate customer service, risk management, crowd control and crowd management science, whilst working co-operatively with venues, regulators and stakeholders to effectively manage crowds.
Control Room Operators
ACESGroup are specialists in managing advanced on-site security control rooms, providing extensively trained operators to maintain and monitor security surveillance, CCTV and technology systems for facilities with high volume activities.
ACESGroup apply the same compliant contract management practices to its mobile precinct security patrols as it does to its comprehensive security contract services. We utilise live GPS mobile patrol tracking and real-time reporting to verify security patrol inspections and alarm response attendance for compliance with service level agreements.
Close Personal Protection
Our Close Personal Protection services include risk and threat assessment, intelligence collection, site-visits, planning and scheduling, combined with ongoing and continuous situational threat assessment to ensure the safety, security and peace of mind of dignitaries, celebrities, VIP’s, high profile personalities and business people.
You can rely on our people, our systems and our connected technology to improve experiences, safety and security.
Our success is our people, their professionalism, dedication to customer service and cultural fit with you. We specialise in the provision of facilities and event personnel for public interface roles and have the ability, experience and resources to cater for one off placements and large long term contracts.
• Guest Relations and Concierge Services
• Information and Customer Service
• RSA Marshalls and Bar Staff
• Ushers, Cashiers, Ticketing and Way finding
• Traffic Managers, Traffic Controllers and Car Park Attendants
• Emergency Wardens and Fire Wardens
• Safety Officers
• Labour Crew.
We can mobilise a highly skilled team across all operational areas that are necessary to make your event or activity a success.
ACESGroup Risk and Safety Management personnel help ensure safety and compliance for your organisation and the various operations you and your contractors conduct. Our team can help you plan, implement and manage a range of operation services to ensure your activities are a success. As part of our Risk and Safety Personnel services we can provide;
• Safety Officers
• Emergency Wardens
• Fire Wardens
• Traffic Managers
• Traffic Controllers
• Risk and Safety Managers.
We can help you plan for, and implement risk, safety, emergency and traffic services to ensure your activities are a success.